Frequently asked questions
Straight answers about how DentaSaaS works, what it costs and what it does not do.
What is DentaSaaS?
DentaSaaS is web-based dental clinic management software for clinics in India. It brings appointments, patient records, invoices, prescriptions, treatment plans and basic analytics into one place, so you can run the clinic without paper registers and spreadsheets.
Who is DentaSaaS for?
Independent dentists and dental clinics, from a single doctor to a small team. Each clinic gets its own private workspace with its own doctors, staff, patients and services.
Is there a free plan?
Yes. The Free plan is permanent: no trial that expires and no credit card. It covers appointments, patient records and invoices within set limits. Starter and Pro add more capacity, PDF export, prescriptions and analytics. See the pricing page for details.
How do I get started?
Send a request for access with your name, clinic name and email. We set up your clinic and email you your login details, usually within 24 hours. Then add your services and doctors and start booking.
Do I need to install anything?
No. DentaSaaS runs in your web browser on a computer, tablet or phone. Nothing to download or maintain.
Is my patients' data private and secure?
Each clinic's data is kept separate from every other clinic, staff sign in with individual accounts, and passwords are stored hashed rather than in plain text. Our support team can open a clinic's account only to help with a request, and the account shows a banner while that happens. You are responsible for choosing strong passwords and for who you give access to.
Can I use DentaSaaS in Hindi?
Yes. You can switch the interface between English and Hindi from the top bar, and the choice is remembered for your clinic.
Does DentaSaaS send WhatsApp messages automatically?
No. It prepares appointment confirmations and treatment reminders with the patient's details filled in and opens WhatsApp so that you can review and send them. Nothing is sent on your behalf.
Does DentaSaaS support GST?
You can add a GST or tax percentage to each invoice, and your GSTIN is printed on the invoice PDF. DentaSaaS does not file GST returns, and whether GST applies to your services is something to confirm with your accountant.
How do I pay for a paid plan?
Message us on WhatsApp and we will help you upgrade. We accept UPI and bank transfer. Your plan is activated once payment is received.
Can I upgrade, downgrade or cancel at any time?
Yes. Ask us on WhatsApp to change your plan. If a paid plan expires without renewal, your clinic moves to the Free plan; your data is kept, and the Free plan limits apply to new entries.
Do you help with setup and training?
Yes. We help every new clinic get started over WhatsApp at no extra charge, from adding services and doctors to booking the first appointments.
Still have a question? Contact us or message us on WhatsApp.
Ready to run your clinic smarter?
Start on the free plan. No credit card and no expiry.